Delivery and returns
Last updated: October 22, 2026
Delivery anywhere in Morocco, in 2 to 3 days. You pay in cash when the parcel arrives, and delivery is free from 450 MAD of items.
1.Fees and times by city
| Fee | Cities | Time |
|---|---|---|
| 25 MAD | Casablanca, Bouskoura, Mohammedia and other cities | 2 to 3 days |
| 30 MAD | Rabat, Settat, Berrechid and other cities | 2 to 3 days |
| 35 MAD | Agadir, Marrakech, Fes and other cities | 2 to 3 days |
| 40 MAD | Tanger, Temara, Sale and other cities | 2 to 3 days |
| 45 MAD | All other cities | 2 to 3 days |
The exact fee for your city is shown as soon as you choose it at checkout, before you confirm.
2.Free delivery
Delivery is free in every city from 450 MAD of items in your cart. The cart shows how much is left to add.
3.Minimum order
The minimum order is 70 MAD of items, delivery not included. You can combine several products to reach it.
4.Cash on delivery
You pay the courier in cash when you receive the parcel. No bank card is asked for on the site.
5.How delivery works
- You order on the site, without creating an account if you prefer.
- We call you to confirm the order, then we ship it.
- The courier calls you before coming by. Allow 2 to 3 days.
- You check the parcel and pay the courier.
6.Returns and damaged parcels
- You have 7 days after delivery to change your mind. Send back unused items in their original packaging; return costs are yours.
- Personalised products and candles that have been lit cannot be returned.
- An item arrived broken or not what you ordered? Send us photos within 48 hours on WhatsApp: we replace it or refund you, at no cost to you.
All the details are in our terms of sale.
